Grow with rasa.io!
Personalize Your rasa.io Onboarding Experience.
Grow together with rasa.io with your very own personalized onboarding experience built to get you the right information and support.
Onboarding Offering
Are you curious about what onboarding options are offered for your plan? Check out our breakdown below for more information.
*Plus Plan has no onboarding add-on; check out our resources for all plans!
| Pro | Enterprise | |
| Kick-Off Call | ⭐️ | ⭐️ |
| Account Set Up from Onboarding Intake | ⭐️ | ⭐️ |
| Dashboard Training | 1 | Up to 3 |
| Additional Support Calls | Up to 2 | ⭐️ |
| Pre Launch Call | ⭐️ | ⭐️ |
| Post-Launch Review | ⭐️ | |
| Dedicated CS Team Member | ⭐️ | |
| Support In Future Newsletter Development | ⭐️ | |
| Post Launch Support | Refer to rasa.io support page | Refer to rasa.io support page |
Support Overview
Whether you are on the Plus, Pro, or Enterprise plan, we’re dedicated to providing you with the best support experience.
| Plus | Pro | Enterprise | |
| Knowledge Base | ⭐️ | ⭐️ | ⭐️ |
| Community | ⭐️ | ⭐️ | ⭐️ |
| Support Ticketing | ⭐️ | ⭐️ | ⭐️ |
| Response Times | Within 72 hours | Within 48 hours | Within 24 hours |
| Zoom Support | ⭐️ | ⭐️ | |
| Phone Support | ⭐️ | ||
| Dedicated CS Team Member | ⭐️ |
rasa.io Resources
Are you looking for a quick shortcut to the resources provided to you? We’ve dedicated this space below for all your needs.
Available for All Plans
Knowledge Base
Our comprehensive Knowledge Base is available across all plans, providing you with valuable resources to enhance your experience.
Available for All Plans
Support Ticketing
All plans come with support ticketing, email us at support@rasa.io or use the Support in-app widget from your dashboard.