People and Culture

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What are you going to do? How many times have you answered that question over the last week? If you're like me, the answer has changed daily (and...

One of the best ways to engage with your audience, whether they are customers or not, is to send them a consistent (and high-quality) email...

What is a BHAG? BHAG stands for Big, Hairy, Audacious Goal. It is a far-out, massive-scale aspiration an organization establishes to motivate the...