AppSumo
Welcome, Sumo-Lings!
We’re happy you’re here. Let’s get emailing.
Help desk
FAQs
Webinar
Email support
Instructional videos
Our Facebook group
Roadmap
rasa.io & Other apps
Testimonials
Popular blog posts

Additional Pricing for
AppSumoĀ Deals
If your list size has grown bigger than the deal you purchased, use the slider below to determine your monthly cost for additional contacts.
Help desk
FAQs
Webinar
Email support
Instructional videos
Our Facebook group
Roadmap
rasa.io & Other apps
Testimonials
Popular blog posts

Answers to some of our most Frequently Asked Questions.
If your question isn’t answered below, send us an email at support@rasa.io.
Technical Questions
Can you import and/or export the HTML newsletter layout?
Yes, you can import your own HTML newsletter layout. This is best for advanced users with coding experience.
Please keep in mind that customer support for HTML is only offered in Pro and Enterprise plans.Ā
Can you insert html into a standard rasa.io newsletter template? (Display an ad, write a custom message, etc.)
You sure can. All of our templates include the option to add your own HTML blocks as well as options for static banner and square images (often used for promotions/ads), and text blocks.
Do I need a domain email address to send emails?
You do not need your own domain to send your newsletter from rasa.io although we do highly recommend authenticating your domain to send from if you have one.
Use Cases & Users
Will this suit agency use case?
Yes! You can create multiple newsletters within one account and your total contacts across each newsletter will be rolled up and counted towards the limit in your tier.
You can seamlessly navigate between newsletters in the platform for easy manageability.
Do you have any case studies from businesses that use your tool?
Yes! Take a look at our case studies right here. Or, if you prefer to watch some testimonial videos, click here.
- SaaS: How AI-Powered Emails Provided a Big Boost in Traffic for this SaaS company
- Marketing Association: American Marketing Association Case Study: Marketers Using AI-Powered Newsletters
- Coaches: Amazing Analytics: Petra Coach, and the 10,000,000 People Promise
- Business Influencer: John Spence Case Study: Making Email News Awesomely Simple
What languages do you support?
Our AI engine is compatible with English, Spanish, French, German, and Portuguese.
Sources (RSS feeds, Twitter accounts, etc.) in languages other than those can be added to your rasa.io sources list, but our system might or might not be able to pull in new articles that those sources produce.
Ā When an article is brought into our platform from a source in a language that is not listed above, the AI cannot always effectively assign topical tags to the articles, which may limit our capability to personalize the articles according to individual subscriber interests. This may cause many of your articles to render as “Inactive” in the Upcoming Articles page, (where you do have the option to toggle them back on). Our inability to properly tag this content will also impact your Topics analytics.
Integrations
What platforms does rasa.io currently integrate with?
rasa.io currently integrations with:
- ActiveCampaign
- Deskera
- HubSpot
- iMIS
- Infusionsoft
- Klaviyo
- Magnet Mail
- Mailchimp
- Pabbly
- Pipedream
- Replug
- Salesflare
- Salesforce
- SendFox
- Shopify
- Stripe
- Switchy
- SyncSpider
- WordPress
- *Zapier
Read more about how our integrations work.
*The Zapier integration can be used to integrate platforms that do not have a direct integration with the rasa.io platform.
Can I import my subscribers from my current ESP without them having to reconfirm their subscription?
Yes, you can import contacts that have opted into your email list. You will confirm their consent when you import the list into the rasa.io dashboard.
Would I use this with or instead of Hubspot?
Hubspot and rasa.io are a marketing powerhouse when paired together. The sync can be one or two way, depending. onyour preference.
Read this post, “How to leverage both HubSpot and rasa.io to build lasting relationships“
How does this compare to Mailchimp?
In short; we are two very different tools. Mailchimp is great for sending automated emails, email sequences, and one-time email campaigns.
rasa.io sends a recurring email newsletter that is automatically filled with relevant content that is published by the sender’s predetermined sources. Each newsletter is custom curated for the individual.
Read this post, “How to leverage both Mailchimp and rasa.io to build lasting relationships“
Is there anyway to integrate this with Substack?
Unfortunately, Substack does not have a public API, so we can’t integrate with it. You can, however, export your email list from there and import it into rasa.io.

Support info.
Email us at support@rasa.ioĀ with any questions.
To view our full help section and peruse through all topics and subtopics clickĀ here.
Explore information about your Account Settings.
If you’re interested in setting upĀ Integrations, we’ve got the support information all in one place.
Interested in what kind ofĀ AnalyticsĀ we provide? No problem.
Read more about why we’re a greatĀ Content CurationĀ tool.
Still have questions?

Webinars.
We host a webinar – specifically for Sumo-lings – multiple times a week. Check the schedule and RSVP here.

Roadmap.
Everything we’re working on and a great place to leave feedback.

Instructional videos.
Still not totally sure how it works? Watch this video for a quick overview.
Watch this video for a further explanation on how we curate the content that goes out in your newsletters.
Dashboard walkthrough: Content
Dashboard walkthrough: Design
Dashboard walkthrough: Preview
Dashboard walkthrough: Contacts
Dashboard walkthrough: Schedule
Dashboard walkthrough: Widgets & Tools
Dashboard walkthrough: Analytics
Dashboard walkthrough: Settings

Testimonials from a few of our senders.
Marketing Agency
Financial Institution
Business Coaching Tools
Nonprofit Supporting Startups
ESPN Talk Radio Host

Using rasa.io in tandem with other ESPs.
Smart Newsletter⢠Comparison: smore vs. rasa.io
Read more of our newsletter tool comparisons here. No matter what type of organization you represent, email newsletters can help you stay connected to your members. At rasa.io, we recognize that...
Content Discovery and AI-Driven Curation: The Perfect Combination
If you are not adopting AI technologies, you may be setting yourself as well as your audience behind the curve. AI is set to disrupt many industries in the coming years, including marketing and...
Email Newsletter Design: The Benefits of Taking a Minimalist Approach
Humanity has never had so much information readily available at its fingertips. It's a constant flow of content, one item after another, all day long. We're scrolling while we work. We're scrolling...
The Ultimate Guide to Creating Nonprofit Newsletters
At rasa.io, we'd like to think that we know something about creating a successful nonprofit newsletter. After all, we are one of the leading providers of truly personalized email newsletters for...
The Ultimate List of The Best AI Email Newsletter Software
The team at rasa.io spends a lot of time thinking (and talking) about newsletters because, let's face it, newsletters are our thing! Not to brag, but we are kind of a big deal when it comes to...
American Society for Industrial Security (ASIS) International: How rasa.io Helped Personalize The Security Industry’s Leading Newsletter Publications
The American Society for Industrial Security (ASIS) International is the world's leading association for security management professionals. Headquartered in Alexandria, Virginia, ASIS International...
7 Simple (But Important) Tips to Increase Your Email Newsletter Click Through Rates
Even in today's age of social media, email newsletters are one of the most effective ways of reaching your audience. Once you've got a lead on your email list, you want to ensure that they're...
Need Inspiration? 10 of the Best Curated Newsletters
The email newsletter is still the most effective digital marketing tool organizations, associations, and businesses can use to grow audiences, cultivate brand authority, and help achieve their...
Higher Logic’s Smart Newsletter vs. rasa.io: A Comparison
Read more of our newsletter tool comparisons here. Email newsletters are an essential part of a successful overall digital marketing strategy. At rasa.io, we know this better than anyone else...
Using integrations with rasa.io.
If you’re interested in setting upĀ Integrations, we’ve got the support information all in one place.
rasa.io currently integrations with:
- ActiveCampaign
- Deskera
- HubSpot
- iMIS
- Infusionsoft
- Klaviyo
- Magnet Mail
- Mailchimp
- Pabbly
- Pipedream
- Replug
- Salesflare
- Salesforce
- SendFox
- Shopify
- Stripe
- Switchy
- SyncSpider
- WordPress
- Zapier*
*The Zapier integration can be used to integrate platforms that do not have a direct integration with the rasa.io platform.

Some of our most popular blog posts.
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