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How to Engage Association Members in the Digital Age

Recent research on association membership recruitment has found that email has surpassed events and in-person meetings as the most used member recruitment channel, with 67% of associations using events to recruit members and 82% using email. Plus, social media is...

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How to Use Testimonials in Your Nonprofit Email Campaign

Have you ever opened an email and felt connected because it featured a real person and their story? If you’re a parent and see children who need a meal, it will draw you to the mission. Or, maybe you love dogs and can resonate with a volunteer’s story of finding...

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What Serious AI Personalization Looks Like for Associations

Every association leader I talk to has "leverage AI" somewhere on their strategic plan.   Boards are asking about it.   Members expect it.   The pressure to do something with AI is real.  But here's the problem: most associations are implementing AI in ways that won't move the needle on member...

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HubSpot Just Made ChatGPT Actually Useful for CRM Analysis

Let me state for the record: I've been waiting for an integration like this for months. HubSpot recently launched the first CRM deep research connector with ChatGPT, and for once, an AI integration that actually delivers on its promise. Here's what's different: instead of ChatGPT giving you...

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