Welcome Sumo-Lings!
We’re happy you’re here. Let’s get emailing.
We’ve put together everything you’ll ever need to know right here on one page.
Scroll down or click on a topic below to skip to that section.
Help desk
FAQs
Webinar
Email support
Instructional videos
Our Facebook group
Roadmap
rasa.io & Other apps
Testimonials
Popular blog posts
Help desk
FAQs
Webinar
Email support
Instructional videos
Our Facebook group
Roadmap
rasa.io & Other apps
Testimonials
Popular blog posts
Answers to some of our most Frequently Asked Questions.
If your question isn’t answered below, send us an email at support@rasa.io.
Do I need a domain email address to send emails?
You do not need your own domain to send your newsletter from rasa.io although we do highly recommend authenticating your domain to send from if you have one.
What platforms does rasa.io currently integrate with?
rasa.io currently integrations with:
- Zapier*
- Salesforce
- Mailchimp
- Hubspot
- Shopify
- Infusionsoft
- SendFox
- Salesflare
- Deskera
Read more about how our integrations work.
*The Zapier integration can be used to integrate platforms that do not have a direct integration with the rasa.io platform.
What languages do you support?
We can display content in foreign languages, but the AI functionality that makes content recommendations only works on content written in English.
Can you insert html into the newsletter template? For example, display an ad, write a custom message, etc.
You sure can. All of our templates include the option to add your own HTML blocks as well as options for static banner and square images (often used for promotions/ads), and text blocks.
Can you import and/or export the HTML newsletter layout?
How does this compare to Mailchimp?
Can I import my subscribers from my current ESP without them having to reconfirm their subscription?
Yes, you can import contacts that have opted in to your email list. You’ll confirm their consent when you import the list into the rasa.io dashboard.
Do you have any case studies from businesses that use your tool?
Yes! Take a look at our case studies right here. Or, if you prefer to watch some testimonial videos, click here.
How do we reach support?
We have in app chat and can be reached via email at support@rasa.io.
Is there anyway to integrate this with Substack?
Unfortunately, Substack does not have a public API, so we can’t integrate with it. You can, however, export your email list from there and import into rasa.io.
Will this suite agency use case?
Yes! You can create multiple newsletters within one account and your total contacts across each newsletter will be rolled up and counted towards the limit in your tier.
You can easily navgate between newsletters in the platform for easy manageability.
Would I use this with or instead of Hubspot?
Read this post, “How to leverage both HubSpot and rasa.io to build lasting relationships“
Support info.
Email us at support@rasa.io with any questions.
To view our full help section and peruse through all topics and subtopics click here.
Explore information about your Account Settings.
If you’re interested in setting up Integrations, we’ve got the support information all in one place.
Interested in what kind of Analytics we provide? No problem.
Read more about why we’re a great Content Curation tool.
Still have questions?
Webinars.
We host a webinar – specifically for Sumo-lings – multiple times a week. Check the schedule and RSVP here.
Roadmap.
Everything we’re working on and a great place to leave feedback.
Instructional videos.
Still not totally sure how it works? Watch this video for a quick overview.
Watch this video for a further explanation on how we curate the content that goes out in your newsletters.
Dashboard walkthrough: Content
Dashboard walkthrough: Design
Dashboard walkthrough: Preview
Dashboard walkthrough: Contacts
Dashboard walkthrough: Schedule
Dashboard walkthrough: Widgets & Tools
Dashboard walkthrough: Analytics
Dashboard walkthrough: Settings
Testimonials from a few of our senders.
Marketing Agency
Financial Institution
Business Coaching Tools
Nonprofit Supporting Startups
ESPN Talk Radio Host
Using rasa.io in tandem with other ESPs.
Human Resources and Staffing Newsletters sent by rasa.io Customers
Here's our latest roundup of rasa.io human resources and staffing newsletters! This post highlights some great newsletters sent by our users in the HR and staffing industry. If you're in this field,...
Health, Science, and Medicine Newsletters Sent by rasa.io Customers
Welcome to our roundup of rasa.io health, science, and medical newsletters! We have collected this series of great example newsletters for you to get a better understanding of who can (and already...
The What, Why, and How of a rasa.io Newsletter
A newsletter sent by rasa.io is unlike any other email newsletter. Is it created by some new kind of magical complicated code? Does it interact with all four of the senses, providing smell and touch...
How to leverage both HubSpot and rasa.io to build lasting relationships
These days, you would be hard pressed to find an online marketer who isn’t familiar with HubSpot. The platform is a standard bearer for online marketing, blending customer relationship management...
How to use UpContent and rasa.io to take your email newsletter to the next level
More businesses are sharing curated content over email, blogs and social media to educate and connect with their audiences. The good news? The internet is an infinite pool of articles, videos and...
How to leverage both Mailchimp and rasa.io to build lasting relationships
If you send emails to large groups, chances are you’ve at least heard of Mailchimp, if not joined the hundreds of thousands of people who use it. The platform has set the standard for email...
Using integrations with rasa.io.
If you’re interested in setting up Integrations, we’ve got the support information all in one place.
We integrate with:
- Zapier
- Salesforce
- Mailchimp
- Hubspot
- Shopify
- Infusionsoft
- SendFox
- Salesflare
- Deskera
Some of our most popular blog posts.
The 4 Types of Email Newsletters and The Best One for Your Business
Knowing these proven approaches will help you create an email newsletter that gets conversions. It’s not an accident that so many successful companies have email newsletters. These handy little...
Notes from the pandemic: How to write powerful email that connects in trying times
Dan Oshinky’s instinct was to use humor to talk to his email audience about the novel coronavirus that was sickening thousands and starting to shut down U.S. sports leagues, businesses and schools...
How an Email Newsletter Can Recharge Your Marketing Agency’s Outreach
What do you do, exactly? If you own or work for a marketing agency, chances are you’ve had to field that question a handful of times. Most people get the basics of marketing work, but, when it comes...
Every Email Newsletter Software Tool Marketers Should Know in 2021
Email newsletters remain a key part of an effective online marketing strategy in 2021. There are nearly 4 billion email users worldwide and that number continues to climb. Fortunately, there is a...
Is There a Promising Future for Email Newsletters?
Originally posted on Marketing AI Institute If you’re like most people, you probably subscribe to at least a few email newsletters each week. There are some email newsletters that you read on the...
Your Guide to Content Curation: The Dos and Don’ts of Curation
Content Curation: Everything You Need to Know to Curate the Right WayContent curation is a low-cost, efficient way to keep the conversation going with customers, but it’s easy to mess up. Keep these...
A quick guide to promotional email marketing for your business
Want to reach more people? Get familiar with these 3 types of marketing emails There are multiple approaches to writing a marketing email. One of the most recognizable strategies is the promotional...
Make Your Newsletter a Friend: Getting Past the Pitchware
Do you know what it’s like when you meet someone and after a while, you ask yourself when that person is going to stop talking about themselves on and on? We’ve probably all had that experience. How...